TECHNOLOGY INTELLIGENCE

Your Next Customer Is Already Signaling. Your Highest-Risk Account Is Already Deciding. Do You Know Which Is Which?

CRED gives technology companies the intelligence to find the accounts most likely to buy, keep the customers most likely to leave, and build the product the market is actually asking for. Before the signals become outcomes you have to explain.

SOC 2GDPR

TECHNOLOGY INTELLIGENCE COMMAND CENTER

ILLUSTRATIVE SCENARIO

PIPELINE - RANKED BY CONVERSION

Nexus Labs

Series B Announced

94

Ironclad AI

VP Sales Hired

91

Orbit Systems

Headcount +40%

87

Vanta Corp

Competitor Contract Ending

79

Streamline IO

ICP Fit: High

72

ACCOUNT HEALTH - AT RISK

Thornfield SaaS

34

Prism Analytics

51

Clearpath Tech

68

PLG CONVERSIONS READY

Nexus Labs

Series B closed

91

Ironclad AI

VP Eng hired

88

Orbit Systems

Headcount +35%

84

COMPETITIVE SIGNALS

Engage360

Feature release · 47d ahead

SignalFlow

Pricing change · 31d ahead

THE PROBLEM

Three Problems. One Platform.

01

Pipeline Timing

Your CRM shows you who is in the pipeline. It does not show you which accounts just raised a Series B, hired a VP of Sales, or expanded headcount by 40%. The signals that tell your commercial team which prospects are in an active buying window right now are happening outside your stack.

02

Retention Blind Spots

The average annual SaaS churn rate is 10 to 14% (Source: SaaS Churn Rate - Your Ultimate Survival Guide, Revenera, 2025). The behavioral signals that predict churn exist 60 to 90 days before the decision is made. By the time most CS teams see them the renewal conversation is already uncomfortable.

03

Roadmap Uncertainty

Your product team is prioritizing a backlog without real-time competitive intelligence. A competitor shipped a feature your top accounts have been requesting. A segment of your best-fit customers started evaluating alternatives. By the time either signal is visible internally the window to respond has already closed.

CRED surfaces all three in one platform.

FRAGMENTED

The Current State

What most technology companies are running on

Funding and hiring signals invisible to commercial team

Account health assessed manually at renewal time

Roadmap prioritized on internal opinion not market signal

PLG users disconnected from commercial pipeline

Competitive moves detected after the damage is done

UNIFIED

CRED Intelligence Layer

What CRED surfaces from the same data

Active buying window signals surfaced in real time

Account health scored continuously with 90-day churn prediction

Roadmap prioritized against live market demand and competitive gaps

PLG users scored by expansion and conversion readiness

Competitive signals detected 45 to 60 days before market visibility

HOW IT WORKS

From signal to decision in one platform.

Every pipeline signal, every account health indicator, and every competitive move. All continuously updated from your data and CRED's combined intelligence across 50M+ companies and 700M+ contacts worldwide. Your team stops searching and starts deciding.

STEP 01

Connect

Unify everything.

200+ data connectors bring together your internal systems and external market signals. CRED matches product usage data, CRM records, support tickets, and email engagement with external funding signals, hiring activity, technographic data, and competitive intelligence. Your internal data and CRED's external intelligence working together so every score, every health indicator, and every competitive signal reflects the complete picture.

CRM + Product Data
Email + Support
Hiring Signals
Funding Activity
Technographics
Financial Filings

STEP 02

Score

Rank every opportunity.

Proprietary scoring models rank every prospect, every customer, and every competitive threat. Pipeline conversion scores built on funding, hiring, and behavioral signals. Account health scores built on product usage, engagement depth, and support patterns. PLG expansion scores built on usage velocity and external market context. Every outcome your team records sharpens the next prediction, so the scores get more accurate the longer you use them.

Pipeline Score
Account Health
Churn Prediction
PLG Expansion
Competitive Gap
ICP Fit

STEP 03

Surface

Deliver at the point of decision.

Dashboards give your revenue and CS leadership a unified operational view. Ranked prospect lists give your commercial team a live pipeline. Competitive intelligence briefs give your product team the market context they need before the planning meeting starts. All of it built from the same scored, continuously updated data layer. Your revenue team sees the full picture. Your CS team sees which accounts need attention. Your product team sees what the market is actually asking for.

Revenue Dashboard
CS Health View
Competitive Brief
PLG Pipeline
Prospect Reports
Signal Alerts

REVENUE AND GTM

The accounts most likely to buy are already in your market. CRED tells you which ones and why now.

Whether you're running a direct sales motion, a PLG motion, or both, CRED gives your commercial team the intelligence to reach the right accounts at the right moment.

PLG CALLOUT

58% of B2B SaaS companies operate with a PLG motion. Average free-to-paid conversion is 9%. When Product Qualified Leads are used, that conversion rate is 3x higher. The gap between 9% and 27% is intelligence.

Source: Product-Led Growth Benchmarks, ProductLed, 2022

9%

Avg conversion

3x

With PQLs

58%

SaaS with PLG

Accounts ranked by conversion probability using funding signals, hiring activity, technology adoption, and ICP fit. Not a static list built on last quarter's data. A continuously updated ranked pipeline that tells your team which accounts moved into a buying window this week and what triggered the signal. The difference between being first to reach a prospect and finding out they signed with a competitor.

PIPELINE - RANKED BY CONVERSION PROBABILITY

ILLUSTRATIVE SCENARIO

Nexus Labs

ICP: High
Series B AnnouncedVP Sales Hired
94

Ironclad AI

ICP: High
Competitor Contract Ending
91

Orbit Systems

ICP: High
Headcount +40%
87

Vanta Corp

ICP: Medium
Series A Closed
79

Streamline IO

ICP: High
VP Eng Hired
72
AI Insight: 12 accounts entered an active buying window this week. Series B signals detected at 4 companies.

We'll show you the accounts in your pipeline that moved into a buying window this week, using your data.

CUSTOMER SUCCESS

The accounts most likely to churn are already telling you. CRED makes sure you hear it in time.

By the time most CS teams see the warning signs, the renewal conversation is already uncomfortable. CRED identifies at-risk accounts 60 to 90 days before the decision is made - when the outcome is still in your hands.

47 days

Avg earliest departure signal window

60-90d

Before churn decisions are made

Source: SaaS Churn Rate - Your Ultimate Survival Guide, Revenera, 2025

10-15%

Churn reduction with AI prevention

Source: Average Churn Rate for SaaS Companies, Fullview, 2025

A continuously updated view of account health across the entire customer base. ARR at risk trending, accounts by health tier, renewal pipeline with churn probability scores, and expansion opportunity ranking. Every resourcing decision and intervention strategy starts from the same complete, current picture.

CS PORTFOLIO HEALTH DASHBOARD

ILLUSTRATIVE SCENARIO$3.9M ARR AT RISK

Meridian Capital

$820K ARR

31

Thornton Group

$540K ARR

44

Langford Partners

$310K ARR

52

Eastbrook Tech

$1.2M ARR

71

Whitfield Inc

$670K ARR

82

Summit Systems

$490K ARR

88
AI Insight: 4 accounts showing accelerating churn signals. Earliest departure probability: 47 days.

PRODUCT INTELLIGENCE

Build what the market is actually asking for. Know what competitors are shipping before it costs you.

Your roadmap is your most public strategic commitment. CRED makes sure it is built on what the market is actually doing, not what you last heard in a planning meeting.

Feature releases, pricing changes, positioning shifts, and go-to-market moves across every competitor in your defined set. Surfaced 45 to 60 days before market visibility when your roadmap can still respond. Only 41% of product professionals report they are able to successfully keep roadmaps up to date (Source: Product Excellence Report, Productboard, 2022), yet most teams have no systematic way to monitor competitor movement in real time.

COMPETITIVE INTELLIGENCE DASHBOARD

ILLUSTRATIVE SCENARIO

Rival Alpha

Feature Release Detected

47d ahead

Direct: 3 backlog items

Rival Beta

Pricing Change

31d ahead

Affects 12 active deals

Rival Gamma

Go-to-Market Pivot

22d ahead

New ICP targeting your segment

Rival Delta

Executive Hire (CPO)

18d ahead

Product direction shift likely

Rival Alpha: Feature Release has direct overlap with 3 active backlog items - 47 days ahead of your roadmap.

HOW TEAMS USE IT

Three Moments Where CRED Changes the Outcome.

Open the pipeline dashboard. See which accounts moved into an active buying window over the past week. Funding round detected. New VP of Sales hired. Competitor contract ending. Check the PLG conversion list for trial users at companies showing buying signals. Your team starts Monday knowing exactly who to call and why the timing is right.

MONDAY PIPELINE REVIEW

ILLUSTRATIVE SCENARIO

ACCOUNTS IN ACTIVE BUYING WINDOW - THIS WEEK

Helios Data

Series C announced

96

Candor Health

CRO hired + team expansion

89

Ridgeline Cloud

Competitor contract ending

85

PLG CONVERSIONS READY FOR OUTREACH

Beacon Analytics

Series A + VP Eng

86

Polaris SaaS

Headcount +50%

81

CRED DATA ADVANTAGE

Intelligence built specifically for technology companies. Not adapted from somewhere else.

TECHNOLOGY-SPECIFIC DATA MODELS

DATA POINTWHAT IT TELLS YOU
Pipeline Conversion ScoreAccounts ranked by likelihood to convert based on funding, hiring, technographic, and behavioral signals
PLG Expansion ScoreProduct usage signals combined with external market context to rank accounts by expansion readiness
Churn Prediction Score90-day forward view on account health built on usage, engagement, support, and market signals
Competitive Displacement RiskAccounts showing early signals of competitive evaluation scored by likelihood to switch
ICP Drift DetectionHow your ideal customer profile is shifting based on closed-won patterns over the past 90 days
Technology Stack SignalsTools a prospect is adopting or dropping as indicators of buying intent and strategic direction
Funding and Hiring VelocityCompany growth signals that indicate an active buying window or expansion readiness

CRED PLATFORM COVERAGE

50M+

Companies in the intelligence database

700M+

Contacts tracked globally

200+

Data connectors

4.6B

Consumer profiles

Source: CRED Platform Data

MARKET CONTEXT

35-50%

Sales go to vendor that responds first

77%

B2B buyers say last purchase was complex

6.8

Average stakeholders in B2B buying decision

40-60%

Deals lost to no decision, not a competitor

Source: Gartner, B2B Buyer Survey, 2023 (77%, 6.8)

Source: Stop Losing Sales to Customer Indecision, Harvard Business Review, 2022 (40-60%)

Source: The Digital Evolution in B2B Marketing, Google and Corporate Executive Board, 2012 (35-50%)

30%

Sales reps spend only 30% of their workweek on actual selling activities, with the remaining 70% lost to administrative tasks, data management, and non-revenue work.

Salesforce, State of Sales Report, Sixth Edition, 2024

3x

58% of B2B SaaS companies operate with a PLG motion. Average free-to-paid conversion is about 9%. When Product Qualified Leads are used, that conversion rate is 3x higher.

Product-Led Growth Benchmarks, ProductLed, 2022

46%

46% of SaaS companies now use churn prediction models, with advanced implementations achieving 88.6% precision in churn prediction.

Average Churn Rate for SaaS Companies, Fullview, 2025

35-50%

35 to 50% of sales go to the vendor that responds first.

The Digital Evolution in B2B Marketing, Google and Corporate Executive Board, 2012

READY TO SEE WHAT'S ALREADY IN YOUR MARKET

Your Next Customer Is Already Signaling. Your Highest-Risk Account Is Already Deciding.

The signals are already in your market. The buying windows are already opening. The accounts most likely to churn in the next 90 days are already showing the early indicators. CRED makes those signals visible, ranked, and actionable for every team that touches revenue.

EXECUTIVE BRIEFING

What you'll walk away with:

A live intelligence assessment using your pipeline, your account base, and your competitive landscape. We will show you the accounts in an active buying window this week, the customers most likely to churn in the next 90 days, and the competitive signals your product team has not seen yet. Before you commit to anything.

SAMPLE REPORT

What you'll receive:

Submit 5 target accounts or prospects. Within 48 hours CRED returns a full intelligence report including pipeline conversion score, account health signals, PLG expansion readiness, and competitive context on each. No cost. No obligation.